FAQs
What type of wax blend do we use?
Our candles are made with a natural wax blend (100% Vegetable Wax). It is known for its clean burn, smooth finish, and excellent throw. This natural wax is eco-friendly, free from additives, and gentle enough for homes with babies, ensuring a safe, long-lasting and consistent burn.
How long will my order take to arrive?
We process and ship orders Mon-Fri, excluding Bank Holidays. Most orders placed before 12PM GMT will ship next day. However, sometimes it may take longer, so please allow 3-5 business days for orders to be processed before shipping. Your order may take longer to ship if we’re experiencing high order volume. You’ll get a notification and tracking number via email when a tracking number has been created. It may take a few hours for tracking to show updates after a label has been created, depending on the carrier.
Where do we ship?
We currently ship to UK Mainland and UK Territories.
Do we ship outside the UK?
At this time we only ship within the UK. We’re aiming to be available in additional countries in the near future! Sign up to our newsletter at the bottom of our website to be the first to hear about us shipping near you!